Create your first AI employee

Creating an AI employee takes four steps. You'll see them across the top of the screen the whole way through. Go to AI Employees and choose to create one, or open this page directly.

1. Your business

Tell Nerro what kind of business you run, so your employee knows the questions, emergencies and wording that fit. You can also add your website. Press Read it now, and Nerro reads it for your services, areas, FAQs and prices, so you don't have to type them.

2. Meet your employee

This step has a few short pages. Each one shows, on the side, how your choices sound on a real call.

1. Name: pick a name and how it comes across (warm, professional, upbeat or calm).
2. Voice: press play to hear each voice, then pick one.
3. Duties: what it may do on a call, like booking appointments or taking messages.
4. Services: what you offer and where you work.
5. Questions: what it asks every caller for, like a name and a callback number.
6. Hours: when you're open.
7. Hand-off: the number it puts callers through to, and what it does after hours.
8. Review: check everything in one place. Press Change on any line to go back.

Press Hire to create your employee. You can add the hand-off number later, but your employee can't train or take real calls without it.

3. Train it

Your employee takes practice calls from pretend customers, and you see how each one went. You can follow it on the Training page.

4. Turn it on

Once training passes, get a phone number, then press Go live. Nothing answers real calls until you do. To keep your current number, forward it to your new Nerro number after you go live; calls forwarded before then go unanswered.

Your draft is saved in this browser tab as you go. If you leave and come back, you'll see "Picked up where you left off", with a Start over option.