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Built first for home-service businesses

AI employees that actually get work done.

Nerro gives your business AI employees that answer calls, capture leads, book appointments, support customers, and take action across your business.

Build My AI EmployeeSee How It Works
See a call unfoldA 30-second illustrative example

Being built to connect with

Google CalendarMicrosoft CalendarHubSpotSalesforceSlackSMSWebhooksServiceTitanJobberHousecall Pro

Product

Every call, with proof of what happened.

Each call shows what the AI did: who called, what they needed, which actions were taken and whether the systems behind them confirmed it.

Live call · Smith PlumbingWaiting for a call

Transcript

What Nerro did

    Illustrative example

    AI employees

    Hire for the job, not the technology.

    Pick a role. Nerro builds the employee, its rules and what it is not allowed to do.

    • AI Receptionist

      Answers calls, answers questions, captures details, books appointments and transfers what needs a person.

      Available

    • AI Sales Representative

      Qualifies leads, answers questions, captures intent and books meetings.

      Planned

    • AI Lead Qualifier

      Decides whether a lead fits your criteria and passes on the good ones.

      Planned

    • AI Appointment Coordinator

      Books, reschedules and cancels appointments.

      Planned

    • AI Dispatcher

      Collects the job, judges urgency, checks availability and dispatches.

      Planned

    • AI Customer Support

      Answers questions, looks up customers, opens tickets and escalates.

      Planned

    • AI Intake Specialist

      Collects structured information from callers, the same way every time.

      Planned
    AI EmployeesDraft

    Sarah

    AI Receptionist

    Goal: turn incoming calls into booked appointments.

    • Answer questions
    • Schedule and reschedule
    • Capture leads
    • Send SMS
    • Transfer to a person
    • Give unauthorized discounts
    • Promise unavailable times
    • Handle emergencies without escalating
    Illustrative example

    How it works

    From “I need help with calls” to a working employee.

    1. 01

      Tell Nerro what you do

      Your business type, services, hours and service area.

    2. 02

      Nerro learns your business

      Your details become structured knowledge, so the employee states facts, not guesses.

    3. 03

      Your AI employee is created

      Behavior, rules, greeting and hand-off settings are written for you.

    4. 04

      Connect your systems and number

      Calendar, CRM and a phone number.

    5. 05

      Test before it talks to a customer

      Simulated callers check it does the right thing, not just something plausible.

    6. 06

      Deploy and watch the outcomes

      See bookings, leads and transfers, not transcripts.

    Industries

    Starting where the phone never stops ringing.

    Home-service businesses get repetitive calls at the worst times. Nerro starts there and is built to add other industries.

    • Plumbing
    • HVAC
    • Electrical
    • Cleaning
    • Roofing
    • Landscaping
    • Appliance repair

    See what each industry gets →

    Outcomes

    We count finished work, not minutes.

    Your overview answers one question: is my AI employee doing its job? Appointments booked, leads captured, calls transferred.

    Overview · Today

    Your AI employees handled 147 calls today.

    Calls handled
    147
    Appointments booked
    31
    Leads captured
    54
    Human transfers
    8
    Illustrative example

    Integrations

    Connected to the tools you already use.

    Calendars and CRMs come first, so bookings and leads land where your team already works. Every connection will have permissions, a test button and logs.

    • Google Calendar
    • Microsoft Calendar
    • HubSpot
    • Salesforce
    • Slack
    • SMS
    • Webhooks
    • ServiceTitan
    • Jobber
    • Housecall Pro

    Integrations are in build. Nothing is shown as connected until it really is.

    Reliability

    It never says “you're booked” unless you are.

    Nerro puts truthful execution ahead of smooth conversation. An action is reported as done only when the system behind it confirms it. And every caller can reach a person.

    Call · 2:15 PM · Existing customerBooking failed, recovered
    Calendar reported Friday 3:00 PM is no longer available.
    The caller was not told they were booked.
    Offered the real openings: Friday 3:30 PM or Monday 9:00 AM.

    Sarah: I wasn't able to book 3:00. I do have 3:30 today or Monday at 9. Which works?

    Testing · SarahDeploy blocked
    Tests
    1,000
    Passed
    923
    Failed
    77
    Readiness
    92.3%

    Critical issues

    • 12 booking failures
    • 8 transfer failures
    • 6 unsupported answers
    • 3 escalation failures
    Illustrative example

    Analytics

    Insight you can act on.

    Nerro looks for patterns and tells you what to fix, in plain language.

    • Sarah missed 17 booking opportunities when callers asked about pricing.
    • Six callers asked questions that your knowledge doesn't cover yet.
    • Transfers rose on Tuesdays. Most were about warranty questions.
    Illustrative example

    Pricing

    One plan you can explain in a sentence.

    AI Receptionist

    $149/month

    Extra minutes, numbers and texts are shown as separate lines, so you always know what you're paying for.

    • 1 AI employee
    • 1 phone number
    • 1,000 minutes a month
    • Business knowledge base
    • Appointment booking
    • SMS confirmations
    • CRM integration
    • Analytics
    • Human transfer
    Build My AI Employee

    Early access: creating and configuring your employee is open now. Phone numbers and billing switch on at launch, and you won't be charged before then.

    FAQ

    Straight answers.

    Do I need to be technical?

    No. You tell Nerro what your business does and what the employee should handle. Nerro writes the behavior, rules and hand-off settings for you. Advanced settings exist later, but you never need them.

    Can it take real calls and book appointments today?

    Not yet. Today you can create an account, describe your business and create a configured AI employee in draft. Phone numbers, real calls and calendar booking are being built next, and the dashboard will always show what is and is not connected.

    What happens when the AI can't help?

    It transfers to a person, or takes a message and says plainly that someone will call back. It is set up to never leave a caller stuck and never to claim something happened when it didn't.

    How do I know it actually did the work?

    An action counts only when the system behind it confirms it. A booking is reported as booked only after the calendar confirms it. If it fails, the AI says so and offers real alternatives.

    Are calls recorded?

    Recording will be off unless you turn it on. Recording and consent laws differ by state and country, so you control the setting and Nerro will flag when legal review is needed.

    Which businesses is it for?

    We are starting with home-service businesses such as plumbing, HVAC, electrical, cleaning, roofing, landscaping and appliance repair. The platform is built to add other industries.

    Your next employee doesn't need a desk.

    Tell Nerro about your business and get a configured AI employee in minutes.

    Build My AI Employee