The calls an AI employee takes off your hands.

Speed to lead means calling a new lead within minutes of their enquiry. Research on web leads found the odds of reaching one fall sharply after the first five minutes. Nerro calls each consented lead from your forms as soon as it arrives, within the lead's calling hours, asks your questions, and books or transfers them; leads that arrive after hours are called when calling hours open.

After-hours calls are usually a minority of a business's calls; in residential HVAC they were about 1 in 10 to 1 in 7 in 2025, peaking in summer. They tend to be urgent. An AI can answer them live: it answers questions, books the next opening, sends emergencies to your on-call number if you choose, and takes the details for everything else. Forward your line after hours, or only unanswered calls, and keep your number.

For property managers, Nerro's AI takes maintenance requests (unit, problem, permission to enter and the best time) and opens a ticket, sends true emergencies like no heat, no water or flooding to your on-call number (for a gas smell it tells the caller to get out and call 911 first), and answers prospects' questions and books tours from the listing details you provide. It doesn't screen applicants or decide who can rent.

Nerro's AI answers showing requests while you're busy: it answers questions from your listing details, asks which property, whether they're working with an agent or pre-approved (as they say it, never verified) and books the showing into your calendar. It doesn't discuss offers or negotiate price, and it hands urgent calls, like a locked-out buyer at a showing, to you.

Nerro's AI answers your firm's calls, gathers intake details from prospective clients (who they are, how to reach them and what the matter is about) and passes them to your team. It flags urgent matters, like a deadline today or someone in custody, and transfers them. It's instructed never to give legal advice or discuss an existing client's case, and it doesn't decide whether the firm takes a matter.

Nerro's AI recognizes the urgent signs for your trade, like a burst pipe, no heat or a lockout, and sends the call to your emergency number. For dangerous signs, like a gas smell or a carbon monoxide alarm, it tells the caller to get out of the building and call 911 first. If your on-call line doesn't connect, it takes the address and details and emails you straight away. It's not an emergency service and doesn't replace 911.