Looking for a Ooma AI Answering Service alternative?
Ooma AI Answering Service bills per minute; its Office Essentials seat + AI Answering plan is $34.94 a month for 40 minutes. Its extra-use price isn't published, so a full month of 100 three-minute calls can't be worked out. Where Ooma AI Answering Service is stronger: Choose when it answers: business hours, after hours or only missed calls. From Ooma AI Answering Service's own pricing page, October 21, 2026.
Ooma AI Answering Service and Nerro, plan for plan.
Their numbers are from Ooma AI Answering Service's pricing page; ours are on Nerro's.
| Question | Ooma AI Answering Service | Nerro |
|---|---|---|
| Billed | Per minute | Per minute |
| Plan compared | Office Essentials seat + AI Answering: $34.94/mo | Starter: $49/mo |
| Included | 40 minutes | 300 minutes |
| Extra use | Not published | $0.15 per minute |
| Trial | Not published | 3 days or 10 answered calls, no card |
| Contract | No contract for Ooma Office plans; nothing stated for the AI add-on | Month to month, cancel yourself in Settings |
| Spam and silent calls | Not published | Calls where the caller never speaks, and recorded robocalls it hangs up on, aren't billed. |
| Example month* | Can't tell (extra use not published) | $49 |
*100 calls of 3 minutes from 100 different numbers, on the plans compared: each company's published plan that costs least for that month. At other volumes a different plan may win.
Where Ooma AI Answering Service is stronger.
From Ooma AI Answering Service's own pages. If one of these matters most to you, it may be the better choice.
- Choose when it answers: business hours, after hours or only missed calls
- A recording, transcript and summary of each call
- Part of a full phone system if you use Ooma already
Good to know about Ooma AI Answering Service
- An add-on to an Ooma Office plan: Essentials is $19.95 per user a month, included above.
- Includes up to 40 minutes; the extra-minute price isn't published.
- Ooma's separate AI Receptionist product is priced by sales.
What Nerro does differently
- Each AI employee practices on about 30 test calls, including tricky ones, before it answers a real caller.
- It only says something is booked once your calendar confirms it.
- There's no fee per transfer when it hands a call to your own team.
- Nerro doesn't text yet, and it has no human receptionists.
Ooma AI Answering Service or Nerro?
Something else? Ask us.
Is Nerro cheaper than Ooma AI Answering Service?
On the plans compared, Nerro includes 300 minutes for $49 a month. Ooma AI Answering Service's Office Essentials seat + AI Answering plan is $34.94 for 40 minutes, and its extra-use price isn't published, so a full month can't be compared.
How much does Ooma AI Answering Service cost?
Ooma AI Answering Service's Office Essentials seat + AI Answering plan is $34.94 a month for 40 minutes, billed per minute; its extra-use price isn't published (its pricing page, October 21, 2026). An add-on to an Ooma Office plan: Essentials is $19.95 per user a month, included above.
Does Ooma AI Answering Service have a free trial?
Ooma AI Answering Service: Not published. Nerro: 3 days or 10 answered calls, no card.
Does Ooma AI Answering Service charge for spam calls?
Ooma AI Answering Service's pricing page doesn't say. Ask before you sign. Nerro: Calls where the caller never speaks, and recorded robocalls it hangs up on, aren't billed.
Is there a contract with Ooma AI Answering Service?
No contract for Ooma Office plans; nothing stated for the AI add-on. Nerro: month to month, cancel yourself in Settings.
Where is Ooma AI Answering Service stronger?
Choose when it answers: business hours, after hours or only missed calls. A recording, transcript and summary of each call. Part of a full phone system if you use Ooma already.
Can I switch from Ooma AI Answering Service and keep my number?
Yes. Nerro works with call forwarding, so your number stays with your carrier. Forward only missed calls at first, compare, then forward the rest.
Is Nerro's billing live?
Not yet: Nerro is in early access. You start on a free 3-day trial with no card, and nothing is charged before billing switches on at launch. The plan prices here are the ones that will apply.
Product and company names are trademarks of their owners, used only to identify their products. Nerro isn't affiliated with or endorsed by any of them. Prices and features are as published on their own sites on October 21, 2026 and may have changed since; check their site before you decide, and tell us if something here is out of date.
Put an AI employee on your line for 3 days.
Tell Nerro about your business. It builds and tests your AI employee, and you decide when it goes live.
Free for 3 days with up to 10 answered calls. No card. Then from $49 a month.