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AI employees

Roles, not settings.

Choose the job. Nerro builds the behavior, sets what the employee can and cannot do, and keeps a person one step away.

  • AI Receptionist

    Available

    Turns incoming calls into booked appointments and captured leads.

    • Answers calls and questions
    • Captures name, number and address
    • Schedules and reschedules
    • Transfers urgent calls

  • AI Sales Representative

    Planned

    Qualifies leads and books meetings.

    • Understands intent
    • Answers product questions
    • Books meetings

  • AI Lead Qualifier

    Planned

    Checks whether a lead meets your criteria.

    • Asks your qualifying questions
    • Checks service area
    • Hands off qualified leads

  • AI Appointment Coordinator

    Planned

    Keeps the calendar accurate.

    • Books, moves and cancels
    • Confirms by text

  • AI Dispatcher

    Planned

    Gets the right job to the right person.

    • Judges urgency
    • Checks availability
    • Escalates emergencies

  • AI Customer Support

    Planned

    Resolves common questions on the first call.

    • Looks up customers
    • Opens tickets
    • Escalates with context

  • AI Intake Specialist

    Planned

    Collects structured details the same way every time.

    • Follows your intake order
    • Reads details back
    • Flags urgency
AI EmployeesDraft

Sarah

AI Receptionist

Goal: turn incoming calls into booked appointments.

  • Answer questions
  • Schedule and reschedule
  • Capture leads
  • Send SMS
  • Transfer to a person
  • Give unauthorized discounts
  • Promise unavailable times
  • Handle emergencies without escalating
Illustrative example

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